FAQs

1838 Wallcoverings accepts most major credit and debit cards. You can also make payments through PayPal.

To ensure your payment is secure 1838 Wallcoverings use SSL encryption technology, which provides maximum security over the internet.

Most of 1838 wallcoverings are the standard size 52cm width x 10m length, which equals 5.23m². There is a handy wallpaper roll calculator on every product page (next to the roll quantity button). Simply enter in the dimensions of your wall or walls and it will estimate the number of rolls needed.

UK Delivery is free.

Once your order has been dispatched, you will receive an email notification from us including your courier tracking link.

Please Note: Wallpaper samples are sent by Royal Mail, so you will not receive any tracking information.

Place your order before 12 noon Monday to Friday for free, next day delivery (UK only).
Orders placed on a Friday afternoon, Saturday, Sunday or Bank Holiday will be dispatched on the next working day.

Wallpaper samples are sent by Royal Mail first class, so please allow a couple of days for your sample to arrive.

We hope you’re delighted with your 1838 Wallcoverings. On the occasion you are not, please contact us and we will endeavour to resolve the situation. If you’re unhappy with your product we can provide an exchange or refund of the product price. We strongly recommend you order a sample in advance.

Examination before hanging is the hanger’s responsibility. No claim can be accepted for hanging incorrect wallcoverings. After hanging 2 or 3 lengths, inspect the result to ensure that no shading or other faults are present. No claim for hanging costs can be accepted once more than one roll has been hung.

All returns are at your cost and need to be done within 28 days. Unwanted products must be returned in the original packaging, unopened, undamaged and in a saleable condition. Once the product has been received back to 1838 Wallcoverings we will contact you to arrange a refund.

A non woven tends to have a more luxury, almost fabric-like feel. Non woven wallcoverings are suitable for ‘paste the wall’ application, making them quicker and easier to hang than standard wallpapers. They are also easily strippable when you want to change your decor.

It simply means that you should apply paste to the wall and not the back of the wallcovering. Using ‘paste the wall’ wallcoverings reduces the hanging time required. There is no need to soak the wallcovering prior to hanging, or to set up a pasting table and there will certainly be less mess and clean up required.

Click here to download our full wallcovering hanging instructions.

These symbols relate to the maintenance of your wallcovering, such as washability, and the method of application.

Click here to download our full wallcovering symbols.

Our own 1838 paste is ideal for all our wallcoverings and available in 2.5kg or 5kg tubs on the website. Paste will be suggested when you are checking out an order, or just type “paste” into the search box at the top of the page. Alternatively, please use an equivalent good quality, PH neutral, solvent-free, fungicide protected, light grade adhesive. Do not use self-mix adhesives. All purpose and heavy-duty pastes are not suitable.

At 1838 Wallcoverings we have a dedicated customer service team who will be happy to provide support and answer any questions you may have about our products.

Please call 01254 397631 or email info@1838wallcoverings.com.

Our customer service team is available Monday to Thursday 9am – 4pm (except Bank Holidays) and Friday 9am – 12 midday

So, if you have some questions about our products or need advice, then please get in touch.